1. User Accounts

1. Cancellation and Refund Policy (No Refund and Return Policy)

  • Effective Date: 17.11.2025
  • Thank you for purchasing our online learning courses. Please read this policy carefully before making a purchase.

    • 1. No Refunds

  • All sales of digital courses, training materials, and online programs are final.
  • Once you have gained access to the course materials (including video lessons, downloadable content, or any part of the program), no refunds will be issued under any circumstances.
  • This policy applies to all payments, including:
  • One-time course purchases
  • Subscription-based access
  • Bundled or discounted course packages
  • We strongly recommend reviewing the course details, prerequisites, and preview materials before making a purchase.

    • 2. No Returns or Exchanges

    As our products are digital and instantly accessible, we do not accept returns or exchanges. Access to the course content cannot be revoked once it has been granted, and therefore we are unable to provide refunds or credit in exchange for returns.

    3. Exceptions

    • Refunds may only be considered in cases of:
    • Duplicate payments made by mistake (verified by our payment gateway).
    • Technical issues that prevent course access, and where our support team is unable to resolve the issue within a reasonable timeframe.

    All exception requests must be submitted in writing within 7 days of purchaseto:pranaandpeace@gmail.com

    4. Contact Us

    If you have any questions about this policy, please contact our support team at:

    • 📧 pranaandpeace@gmail.com
    • 📞 +91 8838132623

    Eligibility

    We shall not be responsible in any case until the course fee paid by learners/students or parent is credited in to the Bank Account of the institute. If credited into our account, there is no refund policy and return policy as per the institute norms.